Terms & Conditions
Last Updated: July 2026
These Terms & Conditions govern your access to and use of the Spokojna Rzeźba website, as well as the purchase of products offered through our online store.
By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.
1. Seller Information
The online store is operated by:
Spokojna Rzeźba Sp. z o.o.
Registered Office
Orzech, ul. Wąska, nr 5, 42-622
NIP
6452503837
REGON
543840751
Email
spokojnarzezba@outlook.com
Telephone
+48 794 276 075
Website
https://spokojnarzezba.com
2. Definitions
For the purposes of these Terms & Conditions:
• Website means the online store operated at spokojnarzezba.com.
• Seller, we, our, or us refers to Spokojna Rzeźba Sp. z o.o.
• Customer means any individual or legal entity purchasing products through the Website.
• Consumer means a natural person entitled to consumer protection under applicable law.
3. Eligibility
By placing an order, you confirm that:
• you are at least 18 years of age;
• you have the legal capacity to enter into legally binding agreements;
• all information you provide is accurate, complete, and up to date.
We reserve the right to refuse service or cancel any order where fraud, abuse, unlawful activity, or violations of these Terms are suspected.
4. Products
Spokojna Rzeźba offers handcrafted decorative glass, abstract human sculptures, designer figures, and contemporary decorative art created for modern interiors.
Every product is individually handmade. As a result, slight variations in colour, dimensions, texture, finish, or artistic details may naturally occur.
These variations are a characteristic feature of handcrafted products and should not be regarded as defects.
Product photographs are provided for illustrative purposes. While we make every reasonable effort to present each item accurately, actual colours and appearance may vary due to handcrafted production, lighting conditions, and individual screen settings.
5. Prices
All prices displayed on the Website:
• include applicable VAT;
• are shown in the selected currency;
• exclude shipping charges unless expressly stated otherwise.
Shipping costs are displayed during checkout before payment is completed.
We reserve the right to correct pricing errors and modify prices before an order has been accepted.
6. Payment
Payments are securely processed through Shopify Payments.
Available payment methods may include:
• Visa;
• Mastercard;
• Apple Pay;
• Google Pay;
• other payment methods supported by Shopify Payments.
Orders are processed only after successful payment authorisation.
7. Order Acceptance
Submitting an order constitutes an offer to purchase the selected products.
A legally binding sales contract is concluded only when Spokojna Rzeźba ends an order confirmation by email.
We reserve the right to refuse or cancel any order, including but not limited to cases involving:
• obvious pricing errors;
• product unavailability;
• suspected fraudulent activity;
• legal or regulatory requirements.
If payment has already been received, a full refund will be issued using the original payment method.
8. Shipping
We deliver orders throughout the European Union and Ukraine.
Detailed information regarding delivery times, shipping costs, and shipping procedures is available in our Shipping Policy.
Unless otherwise required by mandatory consumer protection laws, the risk of loss or damage transfers to the customer upon successful delivery.
9. Returns and Refunds
Consumers benefit from statutory rights relating to withdrawal, returns, replacements, and refunds under applicable consumer protection legislation.
Detailed information can be found in our Refund & Returns Policy.
Nothing in these Terms limits or excludes any mandatory consumer rights.
10. Customer Responsibilities
Customers agree to:
• provide accurate and complete information;
• use the Website only for lawful purposes;
• refrain from interfering with the security or operation of the Website;
• keep account credentials confidential where customer accounts are available.
Customers are responsible for ensuring that shipping information is accurate at the time of purchase.
11. Intellectual Property
All content published on this Website, including but not limited to:
• product designs;
• decorative glass designs;
• sculptures;
• photographs;
• product descriptions;
• artwork;
• text;
• graphics;
• logos;
• trademarks;
• branding;
• website design;
is the intellectual property of Spokojna Rzeźba or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No material may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written permission.
12. Website Availability
We make every reasonable effort to ensure continuous access to our Website.
However, temporary interruptions may occur due to maintenance, software updates, technical issues, or circumstances beyond our reasonable control.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Spokojna Rzeźba shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the Website or the purchase of products.
Nothing in these Terms excludes liability where such exclusion would be unlawful.
14. Force Majeure
Spokojna Rzeźba shall not be liable for delays or failure to perform its obligations where such delays result from events beyond its reasonable control, including but not limited to:
• natural disasters;
• armed conflicts;
• acts of terrorism;
• strikes;
• epidemics or pandemics;
• transportation disruptions;
• governmental actions;
• failures of communication or utility services.
15. Privacy
The processing of personal data is governed by our Privacy Policy.
16. Cookies
Information regarding the use of cookies is available in our Cookie Policy.
17. Amendments
We reserve the right to amend these Terms & Conditions to reflect changes in legislation, technology, or our business operations.
The most current version will always be published on this page together with the date of the latest update.
Any amendments will not affect orders accepted before the revised Terms became effective.
18. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Poland.
Consumers residing in other Member States of the European Union continue to benefit from any mandatory consumer protection rights applicable in their country of residence.
The parties agree to make reasonable efforts to resolve disputes amicably before commencing legal proceedings.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Spokojna Rzeźba Sp. z o.o.
Email
spokojnarzezba@outlook.com
Telephone
+48 794 276 075
Registered Office
Orzech, ul. Wąska, nr 5, 42-622